Terms of service
TERMS OF SERVICE
OVERVIEW
Welcome to TWYA. Throughout the site, the terms “we”, “us” and “our” refer to TWYA. TWYA operates this store and website, including all related information, content, features, tools, products, and services in order to provide you, the customer, with a personalized shopping experience (the “Services”). TWYA is powered by Shopify, which allows us to provide the Services to you.
These Terms of Service (“Terms”) govern your access to and use of the Services, including all information, tools, and services available through this website.
By visiting our site or purchasing something from us, you engage in our Services and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to all the terms and conditions, then you may not access the website or use any Services.
SECTION 1 — ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your country or region of residence.
To access certain Services, you may be required to provide personal information including your email address, billing details, payment details, and shipping information. You agree that all information provided is accurate, complete, and up to date.
You are solely responsible for maintaining the confidentiality of your account credentials and for all activity under your account.
SECTION 2 — PRODUCTS
We make every effort to display products accurately. However, actual colors and appearance may vary depending on your device and screen settings.
We reserve the right to modify, discontinue, or limit quantities of any products at any time without notice.
SECTION 3 — ORDERS
All orders placed through the website are subject to acceptance and availability.
TWYA reserves the right to refuse, cancel, or limit any order at our sole discretion. Payment must be received and processed before an order is accepted.
Purchases are subject to our Refund Policy.
SECTION 4 — PRICING AND BILLING
Prices are subject to change without notice.
Unless otherwise stated, prices displayed do not include taxes, shipping fees, customs duties, or import charges.
You agree to provide current, complete, and accurate billing and payment information for all purchases.
SECTION 5 — SHIPPING AND DELIVERY
Delivery times are estimates only and are not guaranteed.
TWYA is not responsible for delays caused by carriers, customs, or events outside our control.
Risk of loss transfers to the customer once the order is handed to the shipping carrier.
SECTION 6 — INTELLECTUAL PROPERTY
All content on this website, including logos, graphics, text, images, videos, product designs, and branding, is the property of TWYA or its licensors and is protected by intellectual property laws.
No content may be copied, reproduced, distributed, or used without prior written permission from TWYA.
SECTION 7 — OPTIONAL TOOLS
We may provide access to third-party tools “as is” and without warranties.
Your use of optional third-party tools is entirely at your own risk.
SECTION 8 — THIRD-PARTY LINKS
This website may contain links to third-party websites. TWYA is not responsible for the content, policies, or practices of third-party sites.
SECTION 9 — RELATIONSHIP WITH SHOPIFY
TWYA is powered by Shopify. However, all purchases are made directly with TWYA.
Shopify is not responsible for any transactions, claims, losses, or damages arising from purchases made through this store.
SECTION 10 — PRIVACY POLICY
All personal information collected through the Services is handled according to our Privacy Policy.
By using the Services, you acknowledge that you have read and understood our Privacy Policy.
SECTION 11 — FEEDBACK
Any suggestions, reviews, ideas, or feedback submitted to TWYA may be used by us without restriction or compensation.
You confirm that your feedback does not violate any third-party rights or applicable laws.
SECTION 12 — ERRORS AND OMISSIONS
We reserve the right to correct any errors, inaccuracies, or omissions related to product descriptions, pricing, availability, or other content at any time without prior notice.
SECTION 13 — PROHIBITED USES
You may not use the website or Services for any unlawful purpose or to violate any laws or regulations.
Prohibited activities include transmitting malware, spam, phishing, scraping, infringing intellectual property rights, or interfering with the security and functionality of the Services.
SECTION 14 — TERMINATION
We reserve the right to terminate or suspend access to the Services at any time without notice if these Terms are violated.
SECTION 15 — DISCLAIMER OF WARRANTIES
All Services and products are provided “as is” and “as available” without warranties of any kind, either express or implied.
TWYA does not guarantee uninterrupted, secure, or error-free use of the Services.
SECTION 16 — LIMITATION OF LIABILITY
To the fullest extent permitted by law, TWYA shall not be liable for any indirect, incidental, punitive, or consequential damages arising from the use of the Services or products purchased through the website.
SECTION 17 — INDEMNIFICATION
You agree to indemnify and hold harmless TWYA and its affiliates from any claims, damages, or expenses arising from your breach of these Terms or misuse of the Services.
SECTION 18 — SEVERABILITY
If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions shall remain in full force and effect.
SECTION 19 — ENTIRE AGREEMENT
These Terms of Service, together with our policies, constitute the entire agreement between you and TWYA regarding the use of the Services.
SECTION 20 — GOVERNING LAW
These Terms of Service are governed by and interpreted according to the laws of Portugal.
SECTION 21 — CHANGES TO TERMS
TWYA reserves the right to update or modify these Terms at any time. Continued use of the website following changes constitutes acceptance of those changes.
SECTION 22 — CONTACT INFORMATION
Questions regarding these Terms of Service should be sent to:
TWYA
Email: twyaoficial@gmail.com